Vice President of Call Center Operations

Location: Lake Worth, FL
Category:
  • Industries: Healthcare, Home Services, and Contact Centers/BPO
  • Experience: 11 + years 

Well-versed operations executive with deep expertise in contact center leadership, enterprise operations, and technology integration across healthcare and service-based organizations. Proven achievements include post-acquisition integration, large-scale operational transformation, AI-driven customer experience optimization, and enterprise platform standardization. Expert in strategic planning, workforce management, budget ownership, vendor negotiations, compliance, and scalable process design. 

  • Updated 2 minutes ago

Max. file size: 100 MB.
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